Jewelry Care Plans
What Is The Care Plan?
The Care Plan covers care and maintenance of your jewelry to keep it in like-new condition and protect against accidental damage. It offers you coverage beyond a typical manufacturer warranty up to the original sale price of your purchase.
There are two options:
3-Year Warranty
Lifetime Warranty
Both warranties offer the same coverage!
What Is Covered?
-
Broken, bent, or worn prongs
-
Ring re-sizing
-
Rhodium plating
-
Refinishing and polishing
-
Loss of stones due to a defective setting
-
Cracked or thinning band or shank
-
Broken clasps, bracelets, or chains
-
Replacing cracked or chipped stones
-
Broken earring posts
-
Pearl restringing
How It Works
1
Purchase Coverage
Purchase your Care Plan at the same time you purchase your jewelry. Keep your receipt as proof of purchase. You'll need it to file a claim.
2
Wear Worry-Free
You do you, without worry. Rest assured you're protected from the unexpected.
3
File a Claim
Contact us to begin the process. If you cannot return to Hight & Randall, you can file a claim by contacting 800-582-4916.