We look forward to your visit to Hight & Randall,

and want to assure you of our commitment to

a safe shopping experience. 

In view of the recent health concerns, for the safety of our employees and guests,

we have adopted the following policies and procedures:

  • Clean and disinfect all contact surfaces after each use, including door handles, counter tops, desk tops, writing instruments, and restroom.

  • Clean and disinfect every item of jewelry shown to guests.

  • Require employees to wash their hands frequently and thoroughly; after client visits and at other times as appropriate throughout the day.

  • Require employees to stay home if they are sick or have cold or flu-like symptoms.

  • Require our employees to wear face coverings, and recommend our guests wear face coverings as well. 

  • Provide complimentary face masks and gloves for our guests, available in the store.

  • Provide alcohol-based hand sanitizers in-store for employees and guests.

  • Work to maintain safe distancing in the store.  The number of guests on premises is limited to 4 at a time.

  • To facilitate safe guest interaction, we also have 3 private offices available.

If you have any symptoms of a cold or flu-like illness, we ask that you postpone your visit or use one of the following options:


Shop our website


offering free ground shipping on orders over $50

free express shipping on orders over $100

Set up a virtual appointment


through either phone or computer

Contact us by phone

during store hours


Contact us by email any time



Thank you for your understanding and cooperation in the best interest of everyone’s health and safety. As always, we are here to be of service for you and your jewelry needs.