I. Diamonds

A. Diamond Basics

When buying diamonds (as with any important purchase), the more you know, the better. Remember that knowledge is power. Knowledge will enable you to protect yourself from misrepresentation and fraud. With that in mind, here is a brief primer on diamonds:

1. The Four C's

There are four essential aspects of a diamond that determine its beauty, quality, and value. They are known as "The Four C's." Traditionally, they are listed in this order: cut, color, clarity, and carat weight.

(a) Cut

The cut of a diamond can refer to two things: shape (i.e. round brilliant, marquise, pear shape, oval, emerald cut, princess cut, etc.) and quality of cutting . Shape is an individual decision. The quality of the cutter's work, however, is what we are concerned with when we discuss cut.

In the diamond trade, the cutting and proportioning of a diamond (referred to as "make") are of critical importance. The make of a diamond has an enormous influence on the beauty of the stone. Proper cutting and proportioning releases the dispersion or fire (intensity and diversity of the rainbow colors seen), brilliance (white light), and scintillation (sparkle) that's locked in the rough stone.

Cut is the least understood aspect of a diamond, and most people are unaware of the major differences between well-cut and poorly cut diamonds. This is largely because the vast majority of diamonds are cut to retain weight from the rough diamond, instead of being cut to release the maximum balance of fire, brilliance, and scintillation.

There are quality standards and criteria defining the cutting quality of round diamonds, similar to the standard grades for color and clarity. In 1919, a mathematician and diamond cutter named Marcel Tolkowsky created a formula for cutting round diamonds to yield maximum brilliance. His method became known as the "ideal cut."

Cutting diamonds to ideal standards requires expert skill, lots of time, and results in the most brilliant diamond available. However, cutting diamonds to ideal standards often means that more of the rough diamond is lost in the cutting process (much like the fat trimmed off a good steak or filet mignon). As a result, it is estimated that less than 1% of all diamonds are cut to the ideal standard.

As cost-cutting measures, diamonds are often purposely cut to a shallow depth, making them appear larger in diameter than a well-cut stone of the same weight. You get a "big look" from these so-called "spread stones" but the diamond appears lifeless. Other diamonds are cut too deep, resulting in a diamond that looks smaller than it should for its weight, as well as a stark loss of brilliance.

Some sellers mask these problem cuts by using special high intensity lights to make the diamond seem more lively than it really is. Therefore, you should always check to see how a diamond looks in natural light. The magic of a well cut diamond is its wonderful potential to release its dispersion, brilliance, and scintillation, even in poor light.

Poorly cut diamonds are worth up to 40% less than those cut to "ideal" or "superior" standards, due to the extreme deficiencies in brilliance.

(b) Color

This is one of the first things people notice when judging a diamond. "Color" refers to the body color of the diamond itself. The closer to "white" (i.e. clear or colorless), the better. However, very, very few diamonds are absolutely water-clear colorless. Those that are, are graded as a "D" color on the GIA (Gemological Institute of America) scale. There is no A, B, or C color. "D" is the best there is, although E and F grades are also considered extremely fine and are often also called "colorless."

The GIA scale runs all the way to Z, with increasing amounts of yellow/brown associated with each letter. The yellow body color seen in many diamonds is caused by the presence of nitrogen in the diamond's growth environment.

There are several other color grading systems in use, but the GIA is, by far, the most credible.

A subtle difference in color can make a big difference in price. That's why it's a good idea to ensure that your diamond is graded to GIA standards, by a GIA trained diamond grader, using GIA master diamonds. "Masters" are diamonds graded by GIA for color, and assembled as a set for the purposes of accurately comparing and grading diamond body color. Some sellers use cubic zirconia masters; however, these are not acceptable for diamond color grading because they are not diamond material, their color is unstable over time, and cannot be graded by GIA. The jeweler should be able to demonstrate color differences using his master diamonds. If they can't show you color differences, or if they rely on their suppliers for color grading, think twice before purchasing your diamond at that store.

Hight & Randall use only GIA master diamonds for grading diamond color.

(c) Clarity

As a product of nature, very few diamonds are totally flawless. Nearly all contain imperfections, such as tiny black or white specks, minute cracks, grain lines, etc. These imperfections may be tiny mineral traces trapped in the diamond crystal during its formation process. The imperfections are called "inclusions" if they are internal to the stone and "blemishes" if they are on its surface.

A clarity grade is really a "flaw grade," or "purity grade," because the fewer and smaller the number of imperfections, the more beautiful the diamond will be (all other things being equal). Diamond clarity grading should be done by a GIA trained diamond grader, using 10x magnification.

It is important to note that some diamond graders use 10x eye loupes (hand-held magnifiers) to grade diamond clarity. However, in their Gem Trade Laboratories, GIA uses 10x binocular microscopes. Binocular scopes have overhead and darkfield lighting (a light source that illuminates the diamond from underneath) that allow the grader to see a diamond's clarity characteristics more clearly.

At Hight & Randall, all diamond grading is done using binocular magnification.

Again, there are many different grading systems in use, but the most universally accepted and respected, is the GIA scale.

GIA diamond clarity grades are broken down into the following eleven categories:

FL Flawless. No visible flaws under 10X magnification.
IF Internally Flawless. No internal flaws. Only minor external blemishes.
VVS1 Very, Very Slight Inclusions. Extremely difficult for a trained observer to detect.
VVS2 Very, Very Slight Inclusions. Very difficult for a trained observer to detect.
VS1 Very Slight Inclusions. Difficult for a trained diamond grader to detect.
VS2 Very Slight Inclusions. Somewhat easy for a trained diamond grader to detect.
SI1 Slightly Included. Easy for a trained diamond grader to see.
SI2 Slightly Included. Very easy to detect under 10X magnification Inclusions may be visible when the diamond is viewed face-down against a white background.
I1 Imperfect. Obvious flaws may be seen with naked eye.
I2 Imperfect. More flaws than I1. The diamond's beauty OR durability are affected.
I3 Imperfect. More flaws than I2. The diamond's beauty AND durability are affected.

You may hear about the clarity grade, "SI3." This grade was devised by some independent grading laboratories to describe diamonds between the SI2 and I1 grades in larger diamonds. GIA does not recognize this grade under any circumstances.

Most diamond buyers avoid the imperfect grades, especially I2 and I3, due to the fact that the stone's beauty and/or durability are drastically affected.

Hight & Randall will not sell diamonds graded as SI3 or I3.

(d) Carat

The easiest aspect of a diamond to understand is its carat weight. But note that it is a weight , not a size (some people get that mixed up). A carat, abbreviated "ct," weighs one-fifth of a gram or 200 milligrams.

However, people commonly associate carat weight with a certain size of diamond. They expect a "1-carat" diamond to look a certain way. To some extent this is true, but there are other factors that affect how big a diamond looks, notably cut.

Naturally, carat weight affects price however, in a "nonlinear" way. That is, a diamond twice as big will cost much more than twice as much. Larger diamonds are rarer and therefore command a higher price (and price per carat).

Fractions of a carat are often expressed as "points." There are 100 "points" to a carat. Therefore a 1/2 carat diamond might also be referred to as a 50 point stone.

2. Getting What You're Paying For

When purchasing a diamond, always get a "plot" of the stone. A plot is a "roadmap" or diagram denoting internal and external characteristics of the diamond. You may also wish to get a second appraisal from a qualified independent appraiser. Independent means one with no connection with the seller. The diamond "plot" should include a detailed description of the diamond's color, dimensions, exact weight, and clarity grade.

Qualified appraisers may include: Graduate Gemologists, who have completed the necessary courses offered by the GIA, or Registered Jewelers, Certified Gemologists, or Certified Gemologist Appraisers, who have completed the educational requirements of the American Gem Society (AGS). Independent appraisers may be used, with one important consideration. If they are not employed within the industry, they may have a limited working knowledge of current market conditions.

Ask the jeweler(s) if they guarantee the diamond to meet GIA standards, and what their return policies are. Don't hesitate to ask for these assurances in writing!

B. "Enhanced" Diamonds

Many people are unaware that a number of techniques are used to improve the clarity of diamonds by removing or hiding imperfections.

Two very common techniques are laser drilling and fracture filling.

1. Laser Drilling Many diamonds come from the earth with tiny black inclusions inside them. Even if they are hard to see, they tend to scatter light and reduce the brilliance of the diamond.

About 25 years ago, high powered laser beams were first used to "burn-out" these impurities.

To reach the inclusion, a laser drill is used to create a tiny hole reaching deep inside the diamond. Often the laser's heat will vaporize the speck. If not, acid is poured into the hole, usually dissolving the spot or bleaching it to a less noticeable white color.

Naturally, this process is irreversible. And, since it has become an "industry-standard" procedure, it's not usually disclosed by diamond sellers.

The holes are so small in diameter, it's very difficult to see that the diamond has been drilled. Still, looking at the side of the stone in very bright light may show some thin "threads." Diamond grading reports will usually indicate that a stone has been laser drilled.

The Federal Trade Commission has recently revised the "Trade Practice Guides" for the jewelry industry, and surprisingly, has omitted laser drilling from its list of diamond treatments that should be disclosed to the public.

Normally, the FTC requires disclosure if the treatment: (1) is reversible (i.e. not permanent), (2) requires special care and handling (different from an untreated gem), and (3) substantially affects the diamond's value.

Laser drilling is permanent. However, drilled diamonds are less desirable and worth considerably less than undrilled ones of otherwise equal size and equal grade. Be sure to ask if the diamond you're buying has been laser drilled.

Hight & Randall, Personal Jeweler, will not sell laser drilled diamonds.

2. Fracture Filling

Sometimes, a chemical substance is used to fill small cracks in a diamond. The effect of this treatment can be very dramatic, turning a very "ugly" diamond into one that is remarkably brilliant.

However, all other things being equal, a treated, clarity-enhanced diamond is worth much less than one that is naturally beautiful. There's nothing inherently wrong with gem enhancement, as long as you know what's been done to the stone, and you're not paying for one thing and receiving another.

This makes it important to know how to detect fracture filling.

Luckily, the "refractive index" of filler material is different from a diamond. It's close, but different enough so that you can detect its presence by rotating the diamond under a bright light. At certain angles, the filler will create a "flash effect."

It is important to note that, if a fracture filled diamond is submitted to extreme heat (such as that used with a jeweler's torch for ring sizing or prong repairs), the filling material may bleed out of the diamond, thus leaving the formerly masked inclusion visible. Two companies in the United States supply most of the fracture-filled diamonds sold. They are working to ensure that their products are not misrepresented to consumers, and both indicate that fracture filling may be redone if necessary.

However, there are reports of thousands of fracture-filled diamonds (especially small ones) being surreptitiously released into the jewelry distribution channel. You must be extra-vigilant when the true source of the diamond being shown to you is unknown.

Hight & Randall will never sell fracture filled diamonds.

3. Other Enhancement Techniques

There are various chemical coatings that can be used on a diamond to temporarily enhance its color.

Radiation treatments can be applied to off-colored diamonds, turning low-value brownish yellow stones into expensive fancy colored diamonds (pinks, greens, blues, etc.). This is not fraud as long as it is disclosed. However, this treatment is difficult to detect except by a gem lab, and often, the diamonds are misrepresented as natural.

Hight & Randall, Personal Jeweler, will never sell irradiated diamonds.

4. Fraudulent and Unethical Practices

One tip-off is a price that's too good to be true. The actual value of a real unenhanced, natural diamond is something that can be determined rather precisely. Since a diamond's value depends upon each of the "4C's," there are nearly 2,800 different quality combinations for diamonds. Therefore, there are 2,800 different possible prices for, say, a one carat diamond.

Some stores use fictitious discounts to make it appear that you're buying a diamond for less than its true value. They mark up the item, then use a "sale" theme to attract customers with a "discount." It is important for you to know that anyone in business must make a profit, in order to offer the services and products their customers expect, and to remain in business.

One myth that has existed for years is, "the markup on jewelry is high." Those offering constant "sales" and big markdowns are hoping the public still believes this fable.

The truth is, according to a recent industry accounting report, "The Cost of Doing Business Survey," the average jeweler's profit after expenses is less than 5%. Most jewelers want to offer good value at a competitive price, but real markdowns of 25% to 60% would not allow stores to stay in business.

Be wary of discounted prices. If the price seems too good to be true, it probably is.

Unless you are a diamond expert, you can never be certain about the identification or quality of a stone. That is why it's a good idea to buy your diamond from a reliable, recognized jewelry professional, such as a Certified Gemologist or Certified Gemologist Appraiser of the American Gem Society (AGS), or a Graduate Gemologist of the Gemological Institute of America (GIA). These credentials are your assurance that the jeweler has been properly trained. (The AGS is the only jewelry industry institution that confers titles upon and "certifies" its members. AGS also requires annual retesting and recertification of its members.)

(a) Concealing Flaws in Mounting.

Although there's nothing wrong with covering a flaw by proper placement under a prong or bezel or some other setting, doing so for the purpose of misrepresenting the quality of the stone is not acceptable.

(b) Misleading Information Regarding Diamond Reports

You should know that various independent gem laboratories will issue diamond grading reports, for a fee. These laboratories do not buy or sell diamonds, but simply provide independent opinions of a diamond's identity and quality. (Most laboratories do not appraise diamonds; that is, apply a dollar value to them.) The best-known laboratories include the GIA Gem Trade Laboratory, European Gem Laboratory (EGL), the American Gem Society (AGS), and the Diamond High Council of Belgium (HRD). The International Gem Institute (IGI) also issues grading reports, as well as what many consider to be inflated appraisal reports. The seller tells IGI what the appraisal amount on the report is to be. Exaggerated appraisals benefit only the seller, leading the buyer to believe that the diamond is worth more than it actually is.

Grading reports are often mistakenly offered to the public as "certificates" or "certs." The seller might say, "This is a GIA certed diamond," implying that GIA is guaranteeing the grade. If you read the fine print and disclaimers on these reports, you'll see that the diamond grading labs do not certify anything. They simply indicate the grader's opinion as to the quality of the diamond being graded. Therefore, a grading report is not a guarantee or certificate of quality. Only your jeweler can guarantee or certify the quality of the diamond you select.

Some sellers will imply that diamonds with grading reports are of better quality than diamonds without grading reports. The truth is, that all independent grading labs will accept any and all diamonds submitted for grading. This means that poorly cut as well as ideal cut diamonds, and all diamonds in between, may have grading reports. It is important for you to know what the information on the grading report means.

(c) Falsely Upgrading or Altering Grading Reports

While not a common practice, some will change the information on the grading report to make the diamond appear more valuable than it really is; they've even used counterfeit reports.

(d) Exaggerated or Split Grading

When a diamond is not accompanied by a grading report, some unscrupulous sellers will represent the stone in an "overly optimistic" fashion with regard to color and clarity grades. This practice is often referred to as, "wish grading" . . . "I wish it a G color." (but it's really an I.)

Still others use noncommittal "split grading" when asked about the quality of a given diamond. They may say, "Oh, this is an H/I, SI diamond." Well, which is it? Is it H SI1 or H SI2, or is it I SI1 or I SI2? This nondescript method of grading can mean differences of hundreds or even thousands of dollars in price, depending on the 4C's of the particular diamond in question. If the exact diamond grade cannot be determined by the seller, don't buy the stone!

At Hight & Randall, Personal Jeweler, every diamond's carat weight, cut, color, and clarity are unconditionally guaranteed in writing.

(e) "Appraising" jewelry that the store sold

This common but unethical practice causes problems for the jeweler, as well as their customer. Let's say you buy a new diamond ring, which is tagged at $4000. For whatever reason, the jeweler is willing to sell it to you for $2500. The jeweler then gives you a jewelry appraisal document, stating the replacement value to be $4000.

If the ring has just been purchased for $2500 it can be replaced for $2500. Legally, an appraisal is an opinion of current market conditions. The current market for the ring is $2500, not $4000.

The jeweler appraising his own merchandise for more than you paid is fibbing to you, and potentially to your insurance company as well. If you use the fictitiously high appraisal to insure your jewelry, you will also pay higher insurance premiums.

Instead, your jeweler should offer an "estimate to replace." This document, if properly done, will be accepted by your insurance company, and will insure you're not overpaying insurance premiums.

C. Artificial Diamonds

Most people know that a diamond started life as a piece of carbon, subjected to intense heat and pressure under the earth transforming it into the hardest (and most desirable) material known to man.

As you'd expect, there's been a lot of interest in creating artificial diamonds in a laboratory - a form of modern-day alchemy.

Industrial-quality diamonds have been available for decades and are used in grinding wheels, drill bits, etc. Industrial diamonds are small, and appearance is unimportant.

However, after the break-up of the Soviet Union, numerous crystal-growing labs sprang up in Russia and are now producing lab created diamonds in good qualities and increasing sizes.

Most created diamonds are less than one carat in the rough. Since 30% to 70% of the rough material is removed during cutting, the majority of created diamonds end up as fractional carat faceted stones.

However, the growers have recently started producing rough stones in 3-carat sizes, and we therefore expect to see full-carat (and larger) cut diamonds on the market soon.

Nearly all created diamonds are an intense yellow-orange "fancy" color, due to nitrogen introduced during processing. They're very pretty, but the market for near colorless diamonds is much larger than for the fancies.

The crystal growers are working on this problem, and we can expect to see "I" color grades and better (all the way to "D" and "E") in the near future.

Clarity can be very good in synthetics, as high as GIA VS1.

D. Diamond Simulants

Whereas a synthetic diamond is an actual diamond created in a laboratory, a simulant is a "pretender," another "diamond-like" stone that is substituted for the real thing. 1. Cubic Zirconia When it first became commercially available many years ago, cubic zirconia (or "CZ") fooled quite a few people. It doesn't anymore, and many can tell it's not a real diamond at arm's length. Nonetheless, there are some good fakes out there, and you need to be careful if dealing with a seller you don't know well.

2. Moissanite

Very recently introduced in the marketplace, moissanite, a form of silicon carbide, is considered by many to be an even better simulant than CZ. Its physical and optical properties are much closer to a real diamonds. Qualified gemologists and jewelry experts can tell the difference between diamond and moissanite. Less experienced jewelers may have difficulty separating moissonite from diamond, as moissonite reacts like diamond with traditional thermal testing devices.

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